LEGAL
We collect personal information you voluntarily submit through contact forms, lead inquiry forms, or consultation booking tools. This may include your full name, email address, phone number, property location or suburb, and project, home-layout, or service-requirement details. We also automatically collect technical and browsing data, including your IP address, browser type, device information, operating system, and on-site interactions such as pages visited, buttons clicked, and forms viewed or completed.
Your information is collected and processed strictly for service delivery, including quotes, enquiries, consultations, and the smart-home and automation services described on this website; direct remarketing through relevant Thinking Spaces advertisements and service updates; and website optimisation through traffic, journey, and engagement analysis. We never use personal information for a secondary purpose unrelated to Thinking Spaces operations.
We use cookies, web beacons, and tracking pixels to measure website performance and support advertising. Google Analytics collects aggregated, non-personally identifiable traffic metrics and interaction patterns. Google Ads uses conversion tracking and remarketing tags to display relevant Thinking Spaces advertising. Meta Pixel measures advertising effectiveness, tracks actions such as lead-form completions, and builds custom audiences across Facebook and Instagram. You can manage cookies through browser settings and opt out of personalised advertising through Google Ads Settings, Meta or Facebook Ad Preferences, and industry opt-out platforms such as the Digital Advertising Alliance or Your Online Choices.
We do not sell, rent, license, or trade personal information. We do not share lead details or contact information with external commercial partners, affiliates, or lead-generation brokers. Information is accessible only to trusted technical platforms directly supporting our operations, such as secure email hosting, website infrastructure, and customer-management tools under confidentiality obligations, or where required by Australian law or a binding legal order.
We implement appropriate technical, administrative, and physical security measures to protect submitted personal information against loss, unauthorised access, misuse, modification, or disclosure. When data is no longer required for service delivery, customer support, or legal recordkeeping, it is securely deleted or anonymised.
You may request access to the personal information we hold and ask for updates or corrections where information is inaccurate, out of date, or incomplete. If you no longer wish to receive marketing communications or remarketing materials from Thinking Spaces, you may request immediate removal from our marketing lists.
For privacy enquiries, requests to access or correct information, or privacy-related complaints, contact Thinking Spaces at privacy@thinkingspaces.com.au or visit thinkingspaces.com.au.